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RioLuz speeds up repairs and expands coverage in communities.
Published on 10/12/2025 - 14:17 | Updated
So far in 2025, the company has already carried out more than 6.350 service calls. Photo: Press release/RioLuz RioLuz maintains 14 teams working daily with an exclusive focus on serving communities, ensuring greater agility and broad coverage of local demands. So far in 2025, the company has already carried out more than 6.350 service requests, with each request potentially involving several services on the same day, such as replacing light fixtures, repairing cables, and preventive and corrective maintenance.
This operating model optimizes response time and amplifies the impact of the actions taken.
– We are focused on bringing more efficiency to public service, bringing lighting even closer to the community, and ensuring that services reach where citizens need them most. Our goal is to act with agility and presence, delivering more quality and safety to the people of Rio – emphasizes Rafael Thompson, president of RioLuz.
Requests can be made through various channels, including the Special Secretariat for Community Action, the 1746 hotline, sub-prefectures, GELs (Local Community Offices), and residents' associations, ensuring easier access for the population.
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