City Hall inaugurates the Rio Mobility Operations Center.

The Rio de Janeiro City Hall, through the Municipal Secretariat of Transportation (SMTR), inaugurated, this Thursday (October 1st), the Rio Mobility Operations Center (COM RIO). The objective is to increase the transparency of the operation of the city's transportation modes, with the integration of data from digital ticketing, GPS, cameras and onboard equipment, strengthening the capacity for monitoring, inspection and planning of services.

With the integration of data, SMTR will be able to accurately monitor, in real time, the trips taken, the intervals, passenger demand, and adherence to the schedule. The information will allow for the identification of failures and guide actions with operators, speeding up responses to problems such as long waiting times and irregularities in service.

"This is a historic day. The City Hall will have more tools and more information to oversee the system. This inauguration represents a structural change in how the public transportation system in the city is monitored. While with the 'black box,' nobody could see anything because it was opaque, here at COM Rio there will be only transparency, from GPS location to the functioning of the air conditioning and the efficiency of bus routes," declared Mayor Eduardo Cavaliere.

The monitoring also provides information on the operating conditions of the air conditioning, doors, and accessibility lifts, as technological resources are implemented in the fleet.

"From here, we can provide much greater comfort and service to passengers. Problems are identified faster, the City Hall gains more capacity to hold operators accountable and monitor them, and long intervals, bus convoys, and the regularity of service can be corrected in real time," stated the Secretary of Transportation, Jorge Arraes.

COM RIO will be dedicated to managing transportation for SMTR and will be integrated into the municipal incident response structure.

Integrating this information will also strengthen transparency in evaluating operator performance, allowing verification of the service actually provided and informing oversight and planning decisions.

The new structure expands the City Hall's monitoring capacity and access to information about public transport operations, strengthening oversight, planning, and transparency of services.

COM RIO will operate 24 hours a day to monitor mobility in real time.

The Rio Mobility Operations Center (COM RIO) has a dedicated room for monitoring public transportation, operating 24 hours a day, seven days a week, with 33 dedicated professionals working in shifts. The facility has ten workstations, organized into two curved benches, to bring together the teams responsible for monitoring operations and handling incidents.

Three large, high-resolution LED panels, each four meters long, allow for simultaneous monitoring of maps, camera images, indicators, and operational alerts in high definition. In the center of the room, an interactive screen controls the content displayed on the panels, giving decision-makers the autonomy to access data, select images, and consult information about the city's mobility operations. This tool facilitates scenario analysis and real-time coordination of actions.

COM RIO will be connected to the Rio Operations Center (COR) and the Mobi-Rio Operations Center, allowing for the sharing of information and coordinated action in monitoring transportation and responding to incidents.

The structure will support the integrated monitoring of GPS, ticketing, and camera data, expanding the capacity to identify problems and coordinate responses. COM RIO will also support the dissemination of information about bus operations in real time, promoting greater transparency and helping passengers plan their journeys.

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October 1th, 2026

Appointments: Rio Mobility Operations Center WITH RIVER Municipal Department of Transport real time transparency Transport